Admissions Specialist (415259) Job at IDR, Inc., Englewood, CO

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  • IDR, Inc.
  • Englewood, CO

Job Description

IDR is seeking a dynamic and dedicated Admissions Specialist to join one of our top clients in Englewood, CO . This role is perfect for a detail-oriented professional with excellent customer service skills and a passion for healthcare. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Disclaimer: Must be local to Denver, CO

Position Overview/Responsibilities for the Admissions Specialist:

- Provide Contact Center-based support via phone, email, fax, and web to facilitate placement requests for patients choosing our client's dialysis services

- Utilize tools and resources associated with our client's Guest Services to facilitate patient placement

- Contribute to the knowledge databases of our client's Guest Services

- Adhere to and contribute process improvement ideas to the team

- Build and establish strong relationships with hospitals through excellent service delivery

Required Skills for Admissions Specialist:

- Ability and willingness to learn required programs

- Excellent time management and prioritization skills

- Ability to provide excellent customer service and build rapport with clients and teammates

- Excellent customer relationship and inter-company network building skills

- Ability to empathize with patients, their family members, caregivers, customers, and teammates under stressful circumstances while remaining focused on business goals

- Attention to detail and relentless follow-through

- Receptiveness to constructive feedback and development

What’s in it for you?

- Competitive compensation package

- Full Benefits; Medical, Vision, Dental, and more!

- Opportunity to get in with an industry-leading organization

- Close-knit and team-oriented culture

Why IDR?

- 25+ Years of Proven Industry Experience in 4 major markets

- Employee Stock Ownership Program

- Medical, Dental, Vision, and Life Insurance

- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation: $20.75/hr

Job Tags

Local area,

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