Job Description

Business Analyst – Agile PLM Training Coordinator

Location: Fully Remote (HQ in North Reading, MA 01864)

Pay Rate: $25–$35/hour (W2) depending on experience

Contract Length: 12 Months (Full-Time, W2 Contract)

Start Date: ASAP

Schedule: Monday–Friday, Core Business Hours (Up to 10 hrs./week overtime possible)

Russell Tobin is partnering with a leading global e-commerce and robotics technology powerhouse to bring on a Business Analyst focused on Agile PLM training and adoption. This opportunity is part of a growing operations team that plays a key role in how hardware and robotics products scale across the organization.

The Role

As the Agile PLM Training Coordinator , you will design, develop, and lead training programs to support internal users of the Agile Product Lifecycle Management (PLM) system. You’ll collaborate with subject matter experts, drive user adoption through hands-on learning experiences, and support the team with documentation and system guidance.

Responsibilities

• Develop Training Content : Create user-friendly guides, visual decks, quick reference tools, and scenario-based exercises.
• Deliver & Coordinate : Host training sessions (live virtual, in-person if needed, and asynchronous) across multiple teams.
• Maintain Curriculum : Ensure materials stay up-to-date with Agile PLM changes and reflect current business needs.
• Provide User Support : Act as a knowledge hub for Agile PLM-related questions and user troubleshooting.
• Drive Process Improvement : Monitor feedback, evaluate training success, and suggest enhancements.

What You'll Gain

• Hands-on experience with a world-class robotics operations group
• Direct involvement with high-impact projects in a globally recognized tech environment
• A chance to get your foot in the door at one of the most admired companies in tech
• A supportive and diverse team that values growth and initiative

Basic Qualifications

• Bachelor’s degree in Education, Business, Engineering, or a related field
• 3+ years of experience delivering and developing training programs (preferably within a PLM system like Agile)
• Strong grasp of Agile PLM functions: Change Management, BOM, Document Management, and Workflow
• Proficiency in Microsoft Office Suite
• Excellent communication, presentation, and planning skills

Preferred Qualifications

• Experience with Agile PLM administration
• Familiarity with e-learning tools (e.g., Storyline, Captivate) and Learning Management Systems
• Certifications in training and development

Top 3 Must-Have Skills

1. Agile PLM experience
2. Technical writing & training documentation
3. Change management knowledge

Leadership Traits

• Bias for Action – Take initiative, move fast, and make things happen
• Dive Deep – Investigate root causes and make data-informed decisions

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