Call Center Representative Job at Trice Healthcare Staffing, Sioux Falls, SD

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  • Trice Healthcare Staffing
  • Sioux Falls, SD

Job Description

Below are some key highlights of the position -

Position: Healthcare Call Center Representative

Location: Sioux Falls, SD

Duration: 3 Months Contract

Shift: Days. M-F: 8:30AM-5:00PM

Pay Rate: $25/hr.

Job Summary:

  • Navigators are the first line of triage for our Medicare Advantage members needing assistance with a variety of topics.
  • Calls will range from verifying supplemental benefits, finding providers, accessing members benefit portal, directing to appropriate departments for further assistance, etc.
  • High level of Customer Service, dealing exclusively with Medicare Beneficiaries.
  • Ability to problem solve, listen with empathy, communicate clearly, pleasant speaking voice. Top level phone skills are a must.

Job Tags

Contract work, Shift work,

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