Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...Onward Search is seeking a dedicated and passionate School Occupational Therapist to support students and educators in Sumner, WA . We... ...in Occupational Therapy or equivalent. School-based or pediatric experience preferred. What We Offer: Competitive pay...
...Join our Global Markets Summer Internship Program, designed for rising seniors passionate about finance and global markets. As an intern, youll gain hands-on experience in market analysis, trading strategies, and client solutions across various asset classes. Working...
Employee Benefits Service Center Representative - Hybrid - Irvine, CA Join a top insurance brokerage in Orange County as a Benefits Representative in their service center department. The role offers a flexible work schedule and a supportive team in a positive work environment...
...Join Our Transfer Receiving Unit (TRU) Team at Legacy Good Samaritan Medical Center as a Certified Nursing Assistant (CNA)! Are you passionate about exceptional patient care and advancing your nursing career? At Legacy Health, were not just a health care provider...
...strategies aligned with client objectives, including SEO, PPC, social advertising, media buying, sponsorships, email marketing, and web... ...implementing paid digital marketing and social campaigns ~ Agency experience required ~ Up-to-date and highly knowledgeable of...