· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
Fitness Device Testing & User Case/Findings Responsibilities You will test prototype and existing devices out in the field. You will participate to identify and report any device with User Case and User Finds while walking through various place in New York. ...
...requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens,...
DescriptionPosition at Village Veterinary Medical CenterVillage Veterinary Medical Center (a Thrive Pet Healthcare partner) is hiring a Practice Manager to join our team! The ideal candidate will be a strong leader, focused on building culture, growing teams...
...Office Bookkeeper and Administrative Assistant Charter Global Location: Sandy Springs, GA (Onsite) Job Type: Part-time Job... ...software will ensure the accuracy of financial data. With skills in QuickBooks and relevant experience in accounts payable and receivable,...
...spiritual readiness of Soldiers. Our team is passionate about serving those who serve, and were looking for a creative Multimedia Content Specialist who shares our commitment to fitness and the armed forces. Job Summary: As a Multimedia Content Specialist, you...