Job Description

HIRING NOW!! Director of Dining Services - Northeastern University with Compass-USA

The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager. This key leadership position is directly responsible for the successful operation of Dining Services at Northeastern University.

The Director of Dining Service s ensures client, customer service/satisfaction with efficient cost cost-effective management that meets and exceeds stated expectations. They are responsible for all foodservice-related activities, including care (retail, cafeteria, catering, etc), quality improvement, sanitation, infection control, and all client-related activities.

Key Responsibilities:

• Manages salaried managers and hourly associates in the Food Service Department
• Oversees the overall direction, coordination, and evaluation of the account
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Prepares and manages annual budget
• Utilize company systems to complete required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation, and safety (meeting HACCP and OSHA guidelines) and portion control
• Other duties as assigned

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
• Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Previous P&L accountability or contract-managed service experience is desirable
• Strong supervisory, leadership, management, and coaching skills
• Strong communication skills, both written and verbal
• Ability to communicate on various levels, including management, client, customer, and associate levels
• Excellent financial, budgetary, accounting, and computational skills
• Proficient computer skills including various computer programs, Microsoft Office programs, email, and the Internet
• ServSafe® Certified

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

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