Job Description

February 2025

Re: Financial Client Liaison Career Opportunity

Your standout opportunity:

Realize your important career growth goals when you join our leading Northeast Ohio wealth management and investment firm focused on making a difference in the lives of our team members, associates and clients. You’ll enjoy significant earnings potential, incentives and competitive benefits as you take an active role in shaping the future growth opportunities that are right for you, our clients and our firm. Our progressive culture encourages ongoing professional training and education and embraces the flexibility to balance family life, community service and the other important interests that shape who you are, and the valuable skills and talents you bring to the team.

If you’re a driven, self-motivated and energized Client Liaison who is passionate about helping clients pursue their unique life goals and bringing in new client relationships, we want to talk to you. 

Where we do business:

We enjoy relationships with high-net-worth families and business owners in Northeast, Ohio and throughout the United States. When you join our team, you’ll have an opportunity to live and work in one of the up-and-coming areas of the country – Cleveland, Ohio. We love our city and think of ourselves as “gritty cool.” For more than 25 years, our team has taken pride in contributing to our surrounding communities and making a difference in the lives of our neighbors and friends.

How you’ll contribute:

• Support advisors in the day-to-day care of clients' financial and investment needs
• Work with advisors to prepare for client meetings including providing client reports and analysis conduct research. Prepare meeting materials as needed
• As the initial point of client contact, timely responses to client questions and requests is a must
• Prioritize client’s service requests so expectations are met
• Independently handle routine service matters pertaining to individual and corporate clients accounts managed by our firm
• Timely follow-up to ensure client actions/tasks are complete.
• Leverage information technology to maintain accurate client records. Ensure all records follow financial regulations and laws
• Add any Personal Information as learned into CRM (Dynamics) and ensure CRM profile is accurate and complete
• Processing of individual life, disability, long term care, insurance, annuity and equities submissions
• Gatekeeper of all PFS Life Insurance and Disability and maintain PFS Master Life and Disability Insurance List

What you’ll need to bring:

• Bachelor’s Degree, ideally in finance or accounting
• Series 6 or 7. Series 63 or 66 is a plus
• Life and Health Insurance Licenses a strong plus
• Experience in the wealth planning industry
• Experience with Compliance work in the financial industry a strong plus
• Strong written and verbal communication skills
• Proficiency with computer usage, preferably MS Office Suite, CRM, Morningstar, Riskalyze and E-Money
• Experience with LPL Financial systems a major plus
• The ability to deliver an outstanding client experience
• Strong attention to detail
• A team player who can easily balance their own workload plus support those of others
• A self-starter who will proactively tackle workloads and meet deadlines without a lot of supervision
• Active in the community and professional organizations
• Ability to build new client relationships through ongoing business development
• A can-do attitude

What we’ll bring:

• Generous salary and compensation package
• Competitive benefits, including healthcare, employer retirement plan, education and training credits
• Ongoing training and mentoring
• Career growth opportunities
• Culture that values hard work, fun, community service and family
• Work/life balance and flexibility
• More than 25 years of experience making a difference for our clients, team members and associates

Real people. Real answers.

Visit to learn more!

Please contact Joe Rogers at 440-740-0130 x220; email: Joe@PlannedFinancial.com to learn more about joining our team. Thank you!

Regards,

Frank Fantozzi

CPA, MST, PFS, CDFA, AIF®, CEPA

President and Founder

Investment advice offered through Planned Financial Services, a Registered Investment Advisor.

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