REQUIRED SKILLS
ARTICULATE 360/ARTICULATE STORYLINE
CAMTASIA
GOOD INSTRUCTIONAL DESIGN EXP/EXP CREATING TRAINING MATERIALS
Job Description:
The Training and Support Specialist supports organizational initiatives and coordinates across our business units. Requirement-gathering skills will allow this position to coordinate with various stakeholders to gather specifications for content development. Project management skills will allow this position to communicate expectations and track progress updates across various business units.
Strong writing skills and the ability to draft resources to support employee learning, tips, and educational resources for employees, such as SOP's and job aids is essential. Good research skills. Instructional design and technical knowledge a must. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills are needed.
DHB prefers experience with the following tools: Experience using Microsoft Office. This position will likely need to draft documents and slide decks to support content development. The candidate will need experience utilizing and maintaining SharePoint. Adobe Articulate (Storyline and Rise), Canva, Camtasia, Menti, etc. Interest in continual learning and continuous improvement. Must be professional, respectful, communicate clearly and often, and act with integrity in all interactions.
Required / Desired Skills
Amount of Experience:
Required 3 yrs Experience in curriculum design and developing training materials for adult learners
Required 3 yrs Understands the Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs - Highly desired
Required 3 yrs Strong content development skills needed.
Required 3 yrs Instructional design and technical knowledge needed
Required 3 yrs Adobe Articulate 360 - Required
Experience with adult learning practices, principles and procedures in classroom and on-line presentations - Highly desired
This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex - Required
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