Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

UUFiMVZBdjhUL2xxQ2EyVVBwbWRBLzJI
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

ValueMomentum

Office Administrator Job at ValueMomentum

 ...conferences Upkeep and maintain the office conditions and arrange necessary repairs in coordination with vendors Wear multiple admin hats to handle adhoc tasks but not limited to the above Requirement: ~ Associate Degree in Business or Management or other similar... 

Elsdon Group

Construction Project Manager Job at Elsdon Group

 ...Construction Project Manager Commercial General Contractor | Fort Worth, TX Are you a skilled Construction Project Manager looking for an opportunity with a reputable Commercial General Contractor in Fort Worth? We are seeking an experienced Project Manager to lead... 

Willson International Limited

Regulatory Analyst Job at Willson International Limited

 ...Looking for a career, at a company where you love to work, all while working from the comfort of home? Do Regulatory changes intrigue you, and the fine details excite you? Want a role that keeps you on your toes? If you answer yes to any of these questions, then... 

Laundryheap

Independent Contractor - Delivery Driver - København Job at Laundryheap

 ...star teams work together to make each order a seamless experience. If you want to be part of a team and delight customers with every delivery, this role is for you! Requirements You currently reside in the region - being a self-employed job we do not assist with any... 

Neudesic, an IBM Company

Principal Consultant - Data & AI Job at Neudesic, an IBM Company

 ...attributes mean something to you, we'd like to hear from you. Role Profile: We are currently seeking a Data & Analytics Principal Consultant to become a member of Neudesics Dallas team. The ideal candidate has significant knowledge and experience designing, building...