Job Description

Position Summary:

The Operations Manager will oversee all daily operations related to manufacturing, production leadership, aftermarket spare parts, and purchasing . This role plays a vital part in coordinating internal departments and driving operational excellence to support customer satisfaction and profitability. The ideal candidate brings strong leadership, cross-functional coordination, and strategic problem-solving to ensure seamless execution across the business.

Key Responsibilities:

• Production Oversight: Lead and support the Production Manager and shop floor teams to ensure safe, efficient, and timely execution of manufacturing operations
• Monitor daily work progress, labor allocation, quality control, and project milestones
• Indirectly manage fabrication, machining, welding, and assembly teams through the Production Manager
• Aftermarket & Spare Parts: Oversee the Spare Parts department, ensuring timely processing of customer part requests, quotations, order fulfillment, and shipping
• Collaborate with service and engineering to confirm correct part specs and compatibility for legacy and current machinery
• Purchasing & Vendor Management: Supervise Purchasing and Inventory personnel to maintain material flow, vendor relationships, and inventory control
• Ensure cost-effective procurement practices, negotiate supplier terms, and drive savings without compromising quality
• Maintain strong coordination between engineering BOM releases and timely procurement of components
• Operations Strategy & Continuous Improvement: Drive lean manufacturing principles, workflow optimization, and efficiency initiatives across departments
• Ensure compliance with OSHA, quality assurance procedures, and company standards
• Support ERP data integrity, production tracking, and forecasting in coordination with job planning and finance
• Internal IT & Technology Coordination: Oversee internal IT support needs, working with vendors or contractors to maintain reliable connectivity, hardware, and software functionality
• Serve as the point of contact for ERP, security system, email platform, and related systems troubleshooting (non-coding role)
• Tenant Relations (Company Owned Property) Serve as the primary contact for on-site tenants, addressing property concerns, lease-related matters, and shared facility use
• Coordinate repairs, utilities, and services affecting tenant spaces to maintain positive relationships

Qualifications:

• 5+ years of progressive experience in manufacturing operations, including leadership roles in production or supply chain
• Strong understanding of custom manufacturing environments (preferably in capital equipment or food processing machinery)
• Proven leadership experience managing cross-functional teams across production, supply chain, and customer service functions
• ERP system proficiency (JobBOSS or similar) and Excel expertise
• Excellent communication, problem-solving, and team-building skills

Preferred Attributes:

• Ability to interpret mechanical drawings and fabrication specs
• Strong organizational habits and the ability to manage competing priorities under tight deadlines
• Working knowledge of IT systems and hardware (e.g., printers, network setups, basic troubleshooting)
• Experience managing facility or commercial property maintenance
• Strong communication and coordination skills across technical and non-technical teams
• Knowledge of OSHA and workplace safety compliance

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