Under the direct supervision of the Dispatch Supervisor, this position serves as the primary point of contact for customers and field technicians. The role involves handling inbound calls and emails, assessing their nature, and directing them to the appropriate recipients. Additionally, responsibilities include verifying information, updating documentation, and maintaining records of important communications. This position may involve operating switchboards or voiceover Internet protocol (VoIP) systems.
ESSENTIAL FUNCTIONS:
EDUCATION AND EXPERIENCE:
Hourly Pay: 24.00-25.00/hr
Benefits: Health, Dental, Vision Included at a discounted rate.
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