Job Description

About TelyRx

At TelyRx, we are revolutionizing how customers access medications by offering a seamless, reliable, and secure online pharmacy experience. As a trusted provider of prescription and over-the-counter medications, we prioritize accuracy, efficiency, and exceptional customer service in every step of the process.

We are seeking a dedicated Shipping Coordinator to ensure the accurate and timely delivery of orders while maintaining the highest standards of compliance and confidentiality.

Key Responsibilities

• Order Fulfillment: The primary function of this position is order fulfillment. Pack, label, and ship prescription medication and over-the-counter products with efficiency to quality assurance standards.

• Order Fulfillment Oversight: Coordinate the daily shipping schedule to ensure prescription medications and over-the-counter products are packed, labeled, and shipped with precision.

• Compliance Adherence: Maintain compliance with all pharmaceutical shipping regulations, including HIPAA, state, and federal guidelines.

• Carrier Management: Liaise with shipping carriers to arrange deliveries, negotiate shipping rates, and monitor service performance.

• Documentation Management: Verify shipping documentation, including invoices, shipping labels, and compliance paperwork.

• Tracking and Reporting: Monitor shipments, troubleshoot delays, and provide updates to customers and internal teams.

• Inventory Coordination: Work with warehouse and procurement teams to ensure proper stock levels of packaging supplies and other shipping materials.

• Problem Solving: Address and resolve issues such as lost packages, delayed deliveries, or customer concerns.

• Customer Communication: Collaborate with customer service to handle shipping inquiries professionally and efficiently.

Qualifications

Experience:

• Minimum of 2 years of experience in shipping, logistics, or a related role, preferably in the healthcare or e-commerce industry.

• Familiarity with pharmaceutical shipping practices and regulations is highly desirable.

Technical Skills:

• Proficient with shipping software and logistics platforms.

• Familiarity with inventory management systems and MS Office (Excel, Word, Outlook).

Skills:

• Strong organizational and time management abilities.

• Excellent communication skills for internal and external coordination.

• High attention to detail to ensure shipping accuracy and regulatory compliance.

Education: High school diploma or equivalent required; bachelor's degree in supply chain management, logistics, or a related field preferred.

Physical Requirements:

• Ability to lift packages up to 50 lbs

• Ability to stand and move for extended periods during the workday.

Number of Hires: 1

Pay Rate: $19.00 - $21.00/hour

Type of Position: Hourly - On Site

Location: Irving, TX 33763

Why Join TelyRx?

• Be part of an innovative company transforming the pharmacy experience.

• Competitive pay and benefits, including health insurance and paid time off.

• Opportunities for professional growth and development.

• Collaborative and supportive work environment.

Compensation details: 19-21 Hourly Wage

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