We are a rapidly growing organization in the Manhattan, NYC/Jersey City, NJ area. We are seeking to hire a Senior Client Success Manager to join our team of professionals. The ideal candidate will be responsible for but not limited to the following responsibilities:
Senior Client Success Manager will be a client-focused professional who is passionate about account growth, retention and providing a world class service experience.
Senior Client Success Manager (CSM) to lead and grow strategic relationships with our key clients in the consumer electronics sector. This role is pivotal in ensuring client satisfaction, driving retention, and delivering on business outcomes through effective cross-border ecommerce fulfillment solutions. You will act as a trusted advisor and advocate for clients, navigating complex logistics, customs, and supply chain needs within international ecommerce.
Job Responsibilities:
Client Relationship Management:
Ecommerce Fulfillment Expertise:
Account Growth & Retention:
Job Requirements:
Education:
Knowledge of regulations and best practices for shipping consumer electronics globally
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