Job Description

Lending Force is seeking a results-driven Training and New Business Development Manager to lead our New Development Sales Team while delivering SAFE Training and foundational sales coaching. This role is instrumental in developing entry-level sales professionals, equipping them with essential telemarketing skills, and ensuring compliance with mortgage industry regulations.

This position will focus on training, performance optimization, and coaching to enhance sales effectiveness, drive revenue growth, and create a seamless experience for our potential new clients. The ideal candidate has a passion for coaching, a deep understanding of mortgage loan officer sales, and the ability to motivate new sales professionals.

Key Responsibilities

Sales Leadership & Strategy:

• Lead and develop the New Development Sales Team, ensuring team members reach their full potential.
• Establish and refine sales processes to improve efficiency and conversion rates.
• Collaborate with leadership to set daily dials, transfers and conversion targets and monitor performance against KPIs.

Training & Compliance (SAFE Training and Sales Fundamentals)

• Develop and deliver SAFE Training programs to ensure all sales professionals meet NMLS compliance and licensing requirements.
• Design foundational telemarketing training for entry-level team members, covering lead generation, call handling, objection handling, and closing techniques.
• Ensure that all training materials and programs comply with SAFE Act regulations, NMLS standards, and company policies.
• Establish and maintain a structured evaluation process to assess knowledge retention, compliance understanding, and sales readiness.
• Set a minimum pass rate of 75% for our telemarketing team members completing SAFE training, ensuring their progression into the New Development Sales Department.
• Continuously update training materials to reflect industry changes, compliance updates, and best practices.
• Implement technology and automation tools to support the sales process and enhance team productivity.

Qualifications & Skills

• 5+ years of experience in mortgage sales leadership, training, or business development.
• Licensed through NMLS.
• Strong knowledge of SAFE Act requirements and mortgage loan officer industry regulations.
• Proven ability to develop and execute telemarketing strategies that drive growth.
• Experience in training and coaching sales teams, preferably in a mortgage lending environment.
• Excellent communication, leadership, and problem-solving skills.
• Ability to analyze data and translate insights into actionable strategies.

Preferred Qualifications

• Experience leading new development.
• Experience leading a high call volume team.

Why You'll Love Working with Us

• Earning Potential: Opportunity to earn up to six figures a year, where your hard work directly drives your financial success.
• Health, Dental, and Vision Coverage: Enjoy comprehensive health benefits to keep you and your family happy and healthy.
• 401k Matching Program: We match your contribution at 4% to help you secure your financial future.
• Fun, Collaborative Culture: Join a vibrant team where collaboration and a positive atmosphere thrive.
• Room for Growth: We're committed to your professional development with plenty of opportunities for advancement.
• Amazing New HQ Facility: Our new headquarters in Troy, MI features fantastic amenities, including:
• Onsite Gym
• Hair Salon / Barber
• Golf Simulator
• Pool Tables
• Sauna
• Generous Time Off: Enjoy time off annually relax and recharge.
• Abundant Quality Leads: Leads that are top rated within the broker industry, no need to bring your own! Along with in-house telemarketers who provide you with opportunities to increase your pipeline daily.
• Flexible Loan Options: Various loan options provided for your clientele, so you are always able to expand your business; we can accept eligible borrowers with credit scores as low as 500.
• Dedicated Processing Team: Seasoned in-house Processors with previous Underwriting experience to help push your loans quicker and smoother.

Ready to embark on this exciting journey with us? Apply now and let's make mortgage magic happen!

Equal Opportunity Employer

Lending Force, LLC is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.

We will make reasonable accommodations to enable individuals with disabilities to perform essential job functions in accordance with the Americans with Disabilities Act (ADA) and state laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at careers@lendingfrc.com .

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