Job Description

Job Summary

Bauer's Intelligent Transportation is currently seeking a experienced Dispatcher to join our San Francisco operation. This role involves direct monitoring of Charter, Transit and shuttle drivers, in real time ensuring safety and facilitating on-time performance. Qualified Dispatching Specialists should have at least 1- 2 years experience in logistics and vehicle routing.

Additionally, the ideal candidate should possess previous experience working in a high-pressure environment that operates with a sense of urgency.

Job Responsibilities:

• The Dispatcher will be facilitating client calls and communicating with drivers.
• The Dispatcher will be responsible for influencing positive employee morale and quality customer service.
• Monitors and completes driver sign-in and sign-out daily.
• Organizes route assignments.
• Monitors daily system performance.
• Participates in analysis and review of operating performance.

Talent Requirements:

• One (1) year previous Dispatcher experience preferred.
• The ideal Dispatcher must have a minimum of (2) years of Customer Service experience is preferred.
• High School diploma or equivalent.
• Experienced with dispatching software, such as Livery a plus.
• The Dispatcher must have the ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
• Demonstrate a high customer service commitment.
• The Dispatcher must be able to demonstrate professional phone etiquette.
• Knowledge of the metropolitan Bay Area.

"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Application Question(s):

• How many years of passenger transportation dispatch experience do you have?

Work Location: In person

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