Virtual Customer Care Position Job at Conduent, Madison, MS

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  • Conduent
  • Madison, MS

Job Description

As a Customer Care Assistant working, you will be working to support customers with their accounts. Your responsibilities will include but are not limited to the following:\
- Ability to navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries.\
- Provide troubleshooting assistance to customers.\
- Ability to accept and implement coaching and feedback to achieve individual and team performance goals.\
- Maintain a high level of world-class customer service/professionalism to a wide range of customers.\
- Recommend products that best suit the customer.\
Requirements:\
- Ability to type 25 WPM\
- Must have the ability to be directly plugged into the internet as well as a quiet place to work at home. \
- Excellent telephone manner and listening skills, ability to relate to customers professionally and courteously, work in a team environment, work under pressure, sit for long periods, excellent attention to detail and multi-tasking, Self-motivation to work under his/her initiative.\
- Must pass state, federal and criminal background check\
-Must pass a drug screen\
- Must have a High School diploma or general education degree (GED).\
- Must be at least 18 years of age or older\
\
If you are interested please apply through the link below:\
Apply with Get.It
Employment Type: Full-Time

Job Tags

Full time, Remote job,

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