Business Process Associate Job at BBVA, New York, NY

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  • BBVA
  • New York, NY

Job Description

Responsibilities

  • Consult with senior business owners to understand business strategy and needs
  • Work as an individual contributor or lead others on specific process improvement or measurement projects
  • Educate and coach others in business process management methods
  • Prepare and present recommendations and status of initiatives to executive management
  • Gather process performance data
  • Conduct quantitative and qualitative analysis
  • Identify opportunities for process improvement or organizational/job design
  • Design future state processes gaining input and buy-in from multiple stakeholders
  • Develop BPMN 2.0 process models in process modeling software
  • Create charts, diagrams, and impactful deliverable documents using PowerPoint, Excel, Visio or Word
  • Conduct work observations; measure work activities; set productivity standards
  • Facilitate group working sessions
  • Administer process change governance
  • Establish, measure and report key performance indicators
  • Plan and manage project tasks, risks, and timelines
  • Documents processes, policies, procedures and other key executive documentation

Qualifications

  • Lean / process certification or Process Banking experience(very strong equivalent experience may be considered)
  • Experience training and directly using lean and/or agile management methods for knowledge/service industries
  • Prior success in leading process redesign efforts on large programs
  • Ability to work in a consultative manner across multiple business areas
  • Strong analytical & problem solving skills
  • Ability to think holistically about complex organizational, process, and technology systems
  • Highly organized and detail-oriented approach to personal work quality
  • Strong written and verbal communication skills with experience interacting with senior executives
  • Bachelors degree required, masters preferred

Preferr ed

  • Experience with customer journey mapping, identification of moments of truth, and action planning
  • Strategic organizational change management experience from intent development through realization with strong focus on identifying and mitigating change risks
  • Working experience with one or more financial services functions: Wholesale Banking activities like Global Markets, Transactional Banking, Lending, Transaction Processing, Deposit Operations.

Experience

  • More than 5 years of experience in a Process Management/Process Engineering ro le AND 2+ years leading others in strategic planning/process engineering

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

With respect to this position in our New York Office, the expected base salary ranges from $100,000 to $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

Job Tags

Work experience placement,

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