Company Overview
Transcepta is a financial technology company providing an advanced procure-to-pay (P2P) platform that revolutionizes accounts payable (AP) and procurement processes. Our intelligent system ensures seamless invoice processing, utilizing artificial intelligence to eliminate exceptions and identify potential supply chain disruptions. Since 2005, leading organizations have trusted Transcepta for their eProcurement and AP automation needs, benefiting from data-driven decision-making and increased profitability.
Role Description
As a Customer Success Manager, you will play a crucial role in ensuring our customers achieve maximum value from our SaaS platform. You will be responsible for overseeing the successful onboarding and ongoing support of clients, driving their satisfaction and ensuring they derive tangible benefits from our solutions. Your role will involve building strong relationships, managing customer expectations, and working closely with various teams to enhance the overall customer experience. The Customer Success Manager will be responsible for building relationships, hosting quarterly business reviews, and must be willing to travel to visit customers occasionally.
Qualifications
Benefits and Perks:
We offer a comprehensive benefits package, including Medical, Dental, Vision, LTD & Life Insurance, 401(k), and Unlimited PTO. With a strong market presence, a history of stability and profitability, and a commitment to innovation, we provide a supportive environment for professional growth and success.
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