Job Description

What we’re good at

We are one of the top independent insurance agencies in the area. We’re proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve. We’re on a mission to build long lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive culture where all people can thrive and do their best work.

Teamwork, personal excellence, and growth matters to us, and we know it matters to you, too! When you join us, you’ll have the opportunity to continue learning, develop new skills, and grow personally and professionally. We celebrate achievement and reward our employees for their great ideas, attitude, and teamwork.

When you join us, you can expect:

• Competitive compensation
• Work-life balance and employee well-being
• A supportive, diverse, people-first culture and mindset
• A voice at the table to create constructive change and work on purposeful products
• Time dedicated to professional development

What you’re good at

You’re a self-starter and an independent learner who enjoys mastering new skills quickly. With very little supervision, you anticipate needs, take action and create efficiencies. You’re organized and know the art of building relationships with teammates, clients and vendors. This role performs a wide range of duties across planning, education, research and analysis for both existing and prospective clients. Using your impeccable communication skills and work ethic, you will apply critical thinking skills, work independently and anticipate agency needs and client questions.

When you join us, we expect you to:

• Process new hire enrollments, terminations, and changes in benefit plans.
• Ensure timely and accurate data entry into benefit administration systems.
• Maintain and update employee benefit records.
• Administer COBRA continuation coverage, including notifications and payments.
• Process Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and other health-related benefits.
• Ensure compliance with regulatory requirements.
• Reconcile and process benefits-related invoices.
• Research and resolve billing discrepancies with carriers and vendors.
• Respond to employee and employer inquiries regarding benefit enrollments and payments. Individual Life Account Management
• Coordinate with insurance carriers to resolve account issues.
• Set up and manage Employee Navigator and other benefits administration systems.
• Ensure accurate and up-to-date employee benefits data.
• Provide system training and support to employees and HR teams

What you’ll bring to our team:

• Excellent verbal and written communication skills
• Basic math skills and aptitude for learning new technology
• Positive attitude, good listening skills and empathy
• Highly-organized and strong time management skills
• Ability to multi-task in a fast-paced environment within tight deadlines
• Works with integrity and a high-level of confidentiality

Join our awesome team! Apply now!

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