Job Description

JOB TITLE: Global Product Manager, SaaS Solutions

JOB SUMMARY

The Global Product Manager, SaaS Solutions is a pivotal position responsible for shaping the strategic direction and objectives of Terumo's innovative SaaS solutions. The role involves crafting compelling marketing strategies and developing effective sales tools that resonate with the target audience. A key responsibility includes proactively addressing product line challenges to ensure seamless operations and continuous improvement.

In a rapidly expanding medical device company committed to advancing society through innovative healthcare solutions, this role leads a product line with strategic vision and decisive action. The position demands a dynamic professional adept at navigating complex environments while driving innovation. It is crucial in ensuring that products meet customer needs and regulatory standards within the rapidly evolving landscape of a regulated industry.

ESSENTIAL DUTIES

• Product Development and Strategy:
• Translate customer needs and problems into product objectives and marketing strategies.
• Collaborate with manufacturing, engineering, quality, and worldwide sales teams.
• Technical Roadmap Management:
• Create and manage roadmaps reflecting technical needs and milestones.
• Ensure technical requirements align with business goals.
• Technical Feasibility and Decision Making:
• Ensure product’s technical aspects align with technological standards.
• Assist in technology-related decisions such as platform or tool selection.
• Cross-functional Leadership and Planning:
• Lead teams to find solutions to complex technical challenges during development.
• Develop introductory business plans for new products or enhancements.
• Coordinate pre-launch, launch, and post-launch activities.
• Product Lifecycle Management:
• Own product lifecycle from inception to sunset.
• Manage assigned product lines including inventory awareness.
• Address manufacturing or quality problems as well as application issues
• Market Analysis and Strategy Development:
• Track market landscape; develop marketing, promotional, pricing strategies.
• Collaborate with business areas, sales organization, and go-to-market teams
• Identify new business opportunities
• Develop support tools and marketing programs
• Plan and forecast to ensure timely and high-quality execution
• Stakeholder Education and Support:
• Organize educational seminars for stakeholders including customers.
• Provide sales training, clinical assistance; resolve product use issues.
• Expertise Provisioning:
• Provide expertise on assigned products through strategic communication.
• Performance Monitoring:
• Monitor indicators like sales vs. forecast, pricing plans, competitor activity.
• Promotional Strategy and Implementation:
• Direct design and implementation of promotional materials
• Create sales force collateral
• Develop customer communication materials
• Ensure alignment with customer needs and the system selling approach
• Program Evaluation and Feedback:
• Assess communication, documentation programs, and support tools
• Gather feedback from customers and sales force
• Conduct objective research to evaluate effectiveness
• Data Governance Contribution:

Assist in developing data governance strategies to enhance data quality and integrity

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s Degree in engineering (computer or software engineering, computer science, bioengineering or related discipline). MBA is preferred.

Experience

A minimum of 5+ years of relevant experience, emphasizing software development of systems, architectures, and platforms as a service. Technical experience is highly preferred.

Skills

• Expertise in SaaS products and subscription-based service models, with strong understanding of global regulations, cybersecurity, and data privacy standards.
• Proven success in utilizing analytics, AI, and machine learning technologies.
• Preferred experience in software product management; advantageous background in medical and device software within regulated industries.
• Solid technical foundation with skills in programming, networking, database management, and product development from inception to launch.
• Extensive experience with Class II/III medical devices and launching products both domestically and globally.
• In-depth knowledge of sales/marketing strategies, including strategic planning and program delivery on a global scale.
• Experience crafting marketing strategies, business plans, conducting business analysis, and developing strategic initiatives.
• Skilled in assessing customer needs and market trends to inform product definitions and strategy within the medical device/software sector.
• Comprehensive understanding of marketplace dynamics related to product pricing, promotion, distribution.
• Agile development environment experience with history managing cross-functional teams across R&D, finance, operations, quality assurance.

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

PHYSICAL REQUIREMENTS

Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Additional Physical Requirements

Domestic and international travel up to 25%

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