Job Description

Installation Manager – Asheville, NC

Our client is seeking a dynamic and detail-oriented Installation Manager to join their team in Asheville in top-of-the-line window and door distributor. This role is perfect for a confident and enthusiastic team player who thrives on challenges and has a keen eye for detail. This is an exciting opportunity to join a growing company in a rapidly expanding location, where the demand is only getting higher!

Key Responsibilities:

• Oversee the Project Coordinator team and sub-contracted installation crews as needed.
• Ensure adequate staffing for support staff and installation crews.
• Conduct order verifications for scheduled installation jobs, ensuring accuracy in dimensions and special requirements.
• Perform routine job site inspections and follow up with customers post-installation to ensure satisfaction.
• Troubleshoot and create action plans for problem jobs, following through to completion.
• Enforce recovery procedures and assist with collecting outstanding accounts receivable.
• Collaborate with Operations and Sales teams to resolve job-related issues.
• Track and hold the team accountable for installation metrics, including first-time completion rates, installation lead time, gross margin, and crew productivity.

Qualifications:

• A college degree is preferred, but a high school diploma or equivalent is required.
• At least two years of experience in general carpentry, window/door installation, or the housing industry.
• Three to five years of supervisory experience in a similar role.
• Superior computer skills and excellent verbal and written communication abilities.
• Strong organizational skills and the ability to multi-task and set priorities.
• Problem-solving skills and the ability to work independently.
• Proficiency in basic math, including measurements, dimensions, and calculations related to billing and credit.
• Basic understanding of construction blueprints.

Physical Demands:

• The role requires regular standing, walking, stooping, kneeling, crouching, twisting, turning, or crawling.
• The ability to lift and move over 100 lbs. when handling window products and hardware.
• Specific vision abilities, including close vision and the ability to adjust focus to read written labels, forms, and documents, as well as computer screens.

Compensation:

• Competitive base salary up to $70,000, plus bonus opportunities.

Benefits:

• Competitive Compensation
• 401k/ 401K Matching- 50% up to 6% after 1 year
• Profit Sharing
• Insurance (Medical, Dental, Vision)- after 30 days of employment
• Life Insurance
• 9 Paid Holidays
• Vacation/PTO
• Tuition Reimbursement
• Flexible Spending Account
• Employee Assistance Program

If you are a motivated individual with a passion for ensuring customer satisfaction and managing installation resources effectively, we encourage you to apply for this exciting opportunity with our client.

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