Job Description

The Director of Lending at NW Priority Credit Union is a dynamic leader driving growth, innovation, and excellence in lending. This role oversees all loan operations – consumer and mortgage – ensuring top-tier service, smart risk management, and regulatory compliance. With a focus on expanding opportunities for members, the director leads a high-performing team, optimizes lending strategies, and collaborates with leadership to fuel the credit union’s success while upholding the credit union philosophy of “people helping people.”

Requirements

• Directs and monitors centralized lending operations for the entire credit union, ensuring goals and objectives are met with respect to lending.
• Assist senior management with development of lending policies and procedures. Leads activity related to new product development and strategy.
• Ensures that all loan personnel are properly informed and trained on new regulatory developments impacting lending policies. 
• Monitors individual development and job performance of loan personnel to ensure quality of work and service to members. Recommends promotions, transfers, terminations and/or other changes of status of loan department staff. 
• Performs all duties and tasks associated with the Credit Union’s lending function. Reviews loans for approval within policy guidelines. Approves loans within assigned guidelines and authority and disburses funds. Additional responsibilities include: staff organization and scheduling, ensures loan processing and productivity standards and verifies consistency of paperwork (loan files).
• Reviews loans to ensure consistency with Credit Union’s policies and governmental regulations.
• Provide information on marketing promotions in order to effectively offer all Credit Union products and services, utilizing the Credit Union refer program.
• Provide multiple performance related loan department reports.
• Maintains loan forms and compliance issues including data processing.
• Attends meetings and training sessions to enhance and improve performance.
• Participates with the board of directors and the management team in the strategic planning process for the Credit Union.
• Acts as a resource to answer difficult questions and solve complex problems for members and staff. Follows up on details to resolve matters to the satisfaction of all parties.
• Attends and participates in management team meetings. Provides input and suggestions to management team and supports other team members to facilitate management decisions.
• Interviews and assists members with their particular financial situation. Counsels loan applicants regarding solutions to financial problems and loan feasibility.
• Sets an example for all loan department staff (i.e. cross selling and member relation skills, punctuality, professionalism, etc.).
• Keeps loan department appearance neat and organized; arranges or does housekeeping as needed.
• Assist with risk management and collection activities of the credit union.
• Ability to be certified through NMLS.
• Continually upholds the Credit Union’s values.
• Assists in other areas of the Credit Union in times of need.
• Communicates Credit Union uniqueness and philosophy.
• Accomplish special projects and other duties as directed by the President/CEO.
• Responsible for complying with all laws, statutes, rules and regulations which govern the credit union, including but not limited to all components of the Bank Secrecy Act provisions of the US Patriot Act.

Job Experience: Minimum of five years of progressively responsible experience in consumer lending/real estate and collections in a strategic management capacity required, preferably with a credit union. Supervisory experience required. Experience with loan pricing and portfolio management. Must have advanced knowledge of laws, regulations and strategies dealing with lending functions and procedures. A complete understanding and hands on working knowledge of the Credit Union’s services, lending and collection guidelines, as well as specific loan programs, qualifications and insurance in order to provide full loan services to the membership.

Software Skills: Fiserv/XP2 experience preferred. Meridian Link preferred. Proficient use of Microsoft Office Suite.

Physical Demands : Required to sit at desk for extended periods.

Work Conditions: Regular work day with occasional overtime. Normal range of hearing necessary to communicate by telephone and in person with members and staff. Noise level moderate to high in immediate area.

Other Skills: Must demonstrate the ability to train, motivate and supervise staff while maintaining an efficient and effective schedule of workflow within the lending department. Concentration required to process transactions accurately in a fast paced environment with multiple short term deadlines. Ability to handle difficult member relationships. Must maintain confidentiality and exercise independent judgment and analysis. Demonstrate good leadership capabilities and earn the respect of fellow staff.

The Target Pay Range for this position is $90,000-$110,000 annual. The full Pay Range is $85,000-$150,000 annual. Compensation decisions are determined using factors such as relevant job-related skills, experience, education and/or training.

Apply via our website at Look for About Us, then Careers.

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