***Confidential Posting****
OVERVIEW
This role is the hands-on leader of this team. This person oversees the overall performance of the hotel, achieving or surpassing planned goals for revenue and profit, and ensuring guest satisfaction and product quality standards are met.
SALARY RANGE: $75-$85k/year plus Bonus and Benefits.
KEY DUTIES AND RESPONSIBILITIES
Lead the Guest Service culture at the Hotel.
Encourage your team to adopt the guest service standards of the organization.
Be the sales leader at the property.
Through accurate forecasting drive optimal profit margins.
Keep up with market conditions and implement strategies based on changes.
Find and recruit talent to maintain optimal service levels.
Drive performance through culture.
Ensure that the condition of the property is well maintained and worthy of superior QA results.
Promote a safe and healthy environment for guests and co-workers alike.
EDUCATION and/or EXPERIENCE
5+ year’s hotel management experience, or an equivalent combination of education and experience.
Bachelor's degree
May be required to work nights, weekends, and/or holidays.
PHYSICAL DEMANDS/ WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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